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Home>CUSTOMER SERVICE>Product Notes
 

Product Notes

JADE YOGA
NO RETURNS ON UNWRAPPED YOGA MATS/ YOGA TOWELS:
New, unwrapped mats and towels are eligible for returns/ exchanges. Please contact us immediately if possible. Due to health reasons, Strictly USA cannot accept returns of yoga mats or towels that have have had their wrap labels removed.

CLEANING YOUR JADE YOGA MAT:
As Jade yoga mats act like sponges - and hold water, we recommend simple wiping the surface of your mat on a regular basis with plain water. If your mat needs an occasional deep cleaning, that is fine, but you should be aware that as Jade mats act like sponges, holding soap and water, you must be prepared to thoroughly rinse and dry your mat. You can wash your mats by soaking in a bathtub, hosing it off or in a front loading washing machine (no agitator) on gentle. We recommend a mild soap. Do not use oils, solvents or harsh abrasives. The yoga mat should then be hung or laid flat to dry. DO NOT DRY IN OR ALLOW PROLONGED EXPOSURE TO DIRECT SUNLIGHT.

RUBBER SMELL?...WHAT RUBBER SMELL?
You will notice that some Jade Yoga mats have a "rubber smell". DON'T WORRY! The natural rubber smell will dissipate over time. The best way to accelerate this process is to air the mat out in a well ventilated area - maybe even in front of a fan - but not in direct sunlight. Because natural rubber has natural variations in smell, and everyone has different sensitivities, the amount of time it takes for the smell to dissipate varies. For most people a week or two is enough, but for some people it may take a couple months (but just like with a car tire or bike tire or anything made of rubber, even then there will be some residual smell.)

LATEX ALLERGIES:
JADE mats are latex free, but because the rubber comes from a rubber tree, there are trace amounts of latex proteins in the mats so we recommend persons with latex allergies avoid contact with our mats.

ECO-FRIENDLY/ ENVIRONMENTAL STANDARDS:
Jade mats are eco-friendly as they are made with a renewable, sustainable resource - natural rubber, tapped from rubber trees. Jade mats contain no PVC or other synthetic rubbers. Perhaps most importantly, Jade yoga mats are made in the United States in compliance with all US environmental and labor laws. Finally, through its partnership with Trees for the Future, JadeYoga plants a tree for every yoga mat you buy.

ASSUMPTION OF RISK/ LIMITED LIABILITY:
The Customer and each user of the JadeYoga mats and other products are solely responsible for the proper use thereof. Improper use may result in personal injury. STRICTLY USA/ JADEYOGA will not be liable for any direct, special, indirect or consequential damages arising out of the improper use of the JadeYoga mats and other products. In no event will STRICTLY USA/ JADEYOGA be liable for any special, punitive, indirect, or consequential damages (including lost profits) resulting from the use or loss of use of the JadeYoga mats and other products.

Rada Cutlery
And here are some details on our fine Rada Cutlery (right from the source)
Rada Cutlery blades are stamped from high carbon stainless steel. Stamped blades will be lighter than forged blades so naturally will not have as much heft. We choose various widths of blade steel depending on the size and purpose of the knife. A major advantage of the Rada Cutlery stamped blade is that we hollow grind both sides of the cutting edge and sharpen each blade one at a time on a grinding wheel to provide the final cutting edge. You can really tell when a forged knife dulls because it dulls to a blunt edge. Rada Cutlery's hollow ground blade steel hold their edge over time and it is easy to quickly restore the cutting edge with the sharpener of your choice, just so long as its the handy-dandy Rada sharpener..