NO RETURNS ON UNWRAPPED YOGA MATS/ YOGA TOWELS:
unwrapped mats and towels are eligible for returns/ exchanges. Please
contact us immediately if possible. Due to health reasons, Strictly USA
cannot accept returns of yoga mats or towels that have have had their
wrap labels removed.
CLEANING YOUR JADE YOGA MAT:
As Jade yoga mats act like sponges - and hold water, we recommend simple
wiping the surface of your mat on a regular basis with plain water. If
your mat needs an occasional deep cleaning, that is fine, but you
should be aware that as Jade mats act like sponges, holding soap and
water, you must be prepared to thoroughly rinse and dry your mat. You
can wash your mats by soaking in a bathtub, hosing it off or in a front
loading washing machine (no agitator) on gentle. We recommend a mild
soap. Do not use oils, solvents or harsh abrasives. The yoga mat
should then be hung or laid flat to dry. DO NOT DRY IN OR ALLOW
PROLONGED EXPOSURE TO DIRECT SUNLIGHT.
RUBBER SMELL?...WHAT RUBBER SMELL?
will notice that some Jade Yoga mats have a "rubber smell". DON'T
WORRY! The natural rubber smell will dissipate over time. The best way
accelerate this process is to air the mat out in a well ventilated area -
maybe even in front of a fan - but not in direct sunlight. Because
natural rubber has natural variations in smell, and everyone has
different sensitivities, the amount of time it takes for the smell to
dissipate varies. For most people a week or two is enough, but for some
people it may take a couple months (but just like with a car tire or
bike tire or anything made of rubber, even then there will be some
JADE mats are latex free,
but because the rubber comes from a rubber tree, there are trace amounts
of latex proteins in the mats so we recommend
persons with latex allergies avoid contact with our mats.
ECO-FRIENDLY/ ENVIRONMENTAL STANDARDS:
Jade mats are eco-friendly as they are made with a renewable,
sustainable resource - natural rubber, tapped from rubber trees. Jade
mats contain no PVC or other synthetic rubbers. Perhaps most
importantly, Jade yoga mats are made in the United States in compliance
with all US environmental and labor laws. Finally, through its
partnership with Trees for the Future, JadeYoga plants a tree for every
yoga mat you buy.
ASSUMPTION OF RISK/ LIMITED LIABILITY:
The Customer and each user of the JadeYoga mats and other products are
solely responsible for the proper use thereof. Improper use may result
in personal injury. STRICTLY USA/ JADEYOGA will not be liable for any direct, special,
indirect or consequential damages arising out of the improper use of
the JadeYoga mats and other products. In no event will STRICTLY USA/ JADEYOGA be
liable for any special, punitive, indirect, or consequential damages
(including lost profits) resulting from the use or loss of use of the
JadeYoga mats and other products.